Effective Date: July 1, 2025

 

New Life Plumbing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us through other means, including SMS messaging.

 

 

1. Information We Collect

 

We may collect the following types of information:

 

• Personal Information (such as your name, phone number, email address, and service address) when you submit a form or contact us.

• Usage Data such as IP address, browser type, and pages visited, collected through cookies and analytics tools.

 

 

2. How We Use Your Information

 

We use the information we collect to:

 

• Respond to inquiries and schedule services

• Provide service reminders and updates

• Improve our website and services

• Send marketing or promotional messages (only with consent)

 

 

3. SMS Messaging Policy

 

By submitting your phone number through our website or otherwise providing it to us, you consent to receive text messages from New Life Plumbing for service confirmations, appointment reminders, estimates, promotions, and updates.

 

• To opt out, reply “STOP” to any message.

• For assistance, reply “HELP.”

• Message and data rates may apply.

• Frequency of messages may vary.

• Consent is not a condition of purchase.

 

 

4. Sharing Of Information

 

We do not sell, trade, or share your personal information with third parties for marketing purposes. Your information is only used by New Life Plumbing and trusted service providers who help us operate our business (e.g., scheduling tools, messaging platforms).

 

 

5. Data Security

 

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

 

 

6. Your Rights

 

You have the right to:

 

• Access, update, or delete your personal information

• Withdraw consent to receive messages or emails

• Request details of the data we hold about you

 

To exercise your rights, please contact us using the information below.

 

 

7. Changes To This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

 

8. Contact Us

 

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

 

New Life Plumbing

[Your Company Address]

Phone: [Your Business Phone Number]

Email: [Your Business Email Address]